I am expecting an email from the system, and I didn’t get it.

I am expecting an email from the system, and I didn’t get it.

Please add noreply@teachermatch.net and notification@teachermatch.net to your email contacts to ensure that all future messages will make it through any email filters that you may have. Please also check your junk/spam folder and trash to see whether any message from … Continued
I am having trouble uploading a file to my profile/portfolio.

I am having trouble uploading a file to my profile/portfolio.

Acceptable file formats include PDF, MS-Word, GIF, PNG, and JPEG files and the maximum file size is 10 MB. If you have continued issues with your upload, please return to the login page and click on the red “Test Your … Continued
Can I fix an error in a reference letter?

Can I fix an error in a reference letter?

Click on the name of the reference in the Reference Section of the My Information box.  Under the email address, check the box labeled “Send email request…” and click the “Save Changes” button. This will email a link to your … Continued
Can I add a reference letter?

Can I add a reference letter?

Reference letters can be added in multiple ways: In the Reference section of the My Information box click on the name of the reference. Then check the “Send Online Request for letter submission or approval” box located under the email … Continued
Are transcripts required?

Are transcripts required?

Transcripts are not required by the SchoolSpring system in order to apply but some employers do require them as part of a complete application. A scanned copy can be uploaded into the Education section of your account. File types allowed … Continued
Are certifications required?

Are certifications required?

Certifications are not a technical requirement but employers may consider an application for a position that requires certification to be incomplete without one listed. SchoolSpring recommends that applicants have as much information in their account as possible because employers who … Continued
How do I clear my browser’s cache?

How do I clear my browser’s cache?

Your internet browser’s cache stores certain information (snapshots) of webpages you visit on your computer or mobile device so that they’ll load more quickly. Occasionally, however, your cache can prevent you from seeing updated content, or cause functional problems when … Continued
I am a new/existing user with Kelly Services. What should I do?

I am a new/existing user with Kelly Services. What should I do?

Please contact Kelly Educational Staffing (KES) directly: via Chat Support, via email at KESTMSP@kellyservices.com, or via phone at 855-535-5915 for the following: Technical support or questions related to TeacherMatch™. Technical support or questions related to Smart Practices® — KES substitute … Continued
I am having trouble with the TeacherMatch website, i.e. I cannot save and continue, I am receiving a frozen screen, etc. What can I do?

I am having trouble with the TeacherMatch website, i.e. I cannot save and continue, I am receiving a frozen screen, etc. What can I do?

Please ensure that you are using a compatible browser; Google Chrome or Firefox are recommended. If you are using a compatible browser and you are continuing to have issues, please return to the login page here and click on the … Continued