TeacherMatch | PeopleAdmin Support

I have timed out of the EPI twice – why am I not eligible for an immediate reset?

To ensure that the administration of the EPI is fair and reliable, our policies only allow for one reset per candidate. Please note the EPI is only one data-point in the application process, and we encourage districts and networks to … Continued

Where can I learn more about the EPI?

PeopleAdmin features a great deal of information about the Educators Professional Inventory, the research behind it, and how it is to be used at https://www.peopleadmin.com/teachermatch/. Rest assured that we share your view that teaching effectiveness cannot be reduced to a … Continued

I am interested in applying for a position through IntelliGlance. What do I do?

To sign up and apply to any position of interest please do the following: Create an account on the TeacherMatch/IntelliGlance website at: https://platform.teachermatch.org/signin.do. After signing up for an account on the TeacherMatch website, you will receive an authentication email from … Continued

I can’t find my Certification in the system. What should I do?

The system has a variety of certificates listed, however you may not always find an exact match. If you are unable to find an exact match, it is recommended that you select a best match by searching for a key … Continued

I timed out of the EPI. How can I avoid an additional time out?

Please ensure that you are using a compatible browser when taking your assessment – Google Chrome or Firefox are recommended. If you are using a compatible browser, and you are continuing to have issues, please return to the login page … Continued

I have completed the EPI. What are my results?

For each teacher who completes an EPI assessment, we can provide a customized Professional Development Profile (PDP) report. The PDP provides a performance summary for the teaching skills section of the EPI and a comprehensive overview of your relative teaching … Continued

I am having trouble with the TeacherMatch website, i.e. I cannot save and continue, I am receiving a frozen screen, etc. What can I do?

Please ensure that you are using a compatible browser; Google Chrome or Firefox are recommended. If you are using a compatible browser and you are continuing to have issues, please return to the login page here and click on the … Continued

I am expecting an email from the system, and I didn’t get it.

Please add noreply@teachermatch.net and notification@teachermatch.net to your email contacts to ensure that all future messages will make it through any email filters that you may have. Please also check your junk/spam folder and trash to see whether any message from … Continued

I am a new/existing user with Kelly Services. What should I do?

Please contact Kelly Educational Staffing (KES) directly: via Chat Support, via email at KESTMSP@kellyservices.com, or via phone at 855-535-5915 for the following: Technical support or questions related to TeacherMatch™. Technical support or questions related to Smart Practices® — KES substitute … Continued

I am having trouble uploading a file to my profile/portfolio.

Acceptable file formats include PDF, MS-Word, GIF, PNG, and JPEG files and the maximum file size is 10 MB. If you have continued issues with your upload, please return to the login page and click on the red “Test Your … Continued