When working on troubleshooting issues, we may ask you for information about your computer and operating system. Here are a few links that you can use to easily find this information. NOTE: We also recommend sharing these with others if you are helping them troubleshoot issues as well!

http://supportdetails.com/

  • Operating System
  • Web Browser (This is the one you are using when you visit the site, not all browsers you may have open on your computer.)
  • IP Address
  • Javascript
  • Cookies
  • Screen Resolution
  • Browser Size
  • Color Depth
  • Flash Version

http://www.speedtest.net/

  • Ping Time
  • Download Speed
  • Upload Speed

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