The most common reason applicants see this error message is because they have not checked the correct Applicant Type when filling out their application. Please take the following steps to resolve:

  1. Go to your application’s General Information tab. If you don’t have a Genera Information tab, try Personal Information or Contact Information tabs.
  2. Find the “Applicant Type” section.
  3. Click on the box next to the job type you want to apply for, a check mark will appear when the option is selected.
  4. Click “Save and Next”.
  5. Go back to the job posting and apply for the job.

If this doesn’t work, you may be receiving this error message because you’re attempting to apply for a position at a consortium and your Location preferences don’t match the job position.

This scenario also happens if an applicant logs in without being routed directly from a posting on the Job Board. If you log in and can’t view a job you’ve seen on the Job Board, follow the above steps to check your Applicant Type and Location preferences.

Was your question answered? If not, please provide as much detail as possible below and we will be in touch.


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